FAQ

No, but we accept Health Saving Accounts (HSA) and Flex Spending Accounts (FSA) accounts. Insurance may be used for conventional lab tests.

Yes

Appointments are charged by the hour. 

We now see children of all ages.

Pricing goes by the hour and $365 is the hourly rate.

The first visit was a fact-finding mission trying to determine the root cause of the problem. The follow-up visit is where recommendations and plans for healing are discussed, along with labs and physical if necessary. See link below for costs of appointments.

A deposit is required for first time visits to the clinic at the time you make your appointment. If changes to the day and time of appointment are made within 24 hours prior to the visit, you will get charged for that time slot.

See link below for cancellation and financial policy.

Cancelation and Financials

Telemedicine is a method used to communicate remotely by a secured video/audio software on the computer, tablet or phone.

For more information 

We offer telemedicine for all appointments, except for therapies that your presence is required in person.

We offer a free initial 15 minute consultation for qualifying recipients.

We have a wellness plan that offers you the ability to pay overtime for your visits. You get 6 hours of FaceTime with your doctors over the course of a year, $188 down and $62 a month for 11 months. You can stop the program at any time as long as you pay upfront for the hours used. The plan is not automatically renewed. It is renewed at the patient's request. The plan does not include labs, therapies or other services performed by other practitioners not outlined in the wellness program.

Our office is located at: 

1577 Carob Lane

Los Altos, CA 94024

We offer all the common one on one visit time and therapies of your local Naturopathic doctor Plus the following services and much more:

• Cancer Care
• IV Therapy
• IV Ozone Therapy (O3/UV)
• Clinical Nutrition
• Detoxification / Cleansing Clinically
• Weight Loss / Weight Gain Clinical Level
• Botanical Medicine
• Traditional Chinese Medicine
• Hydrotherapy
• Lifestyle Coaching
• Hyperbaric Oxygen
• Chelation
• Thermography
• Hormone Balancing
• and More!

1. Go to appointment page to schedule an appointment online with Dr. Cox or
2. Call (650)-961-1660 to set up an appointment for any of our doctors or other practitioners.

All our practitioners are licensed in the state of California.

All conditions can normally be treated at Pacific Naturopathic except for emergency and urgent cases that need immediate care. We suggest you call 911 for emergencies or urgent issues before calling our office. Once the urgency is over, feel free to give us a call.

Coverage for alternative medicine varies among insurance plans. Some may cover certain therapies like acupuncture or chiropractic care, while others may not. You will need to pay for your visit or therapies at the time of you visit at which time you may ask for a superbill from our office that you can use to submit to your insurance company for reimbursement. However, we do take HSA (Health saving Accounts) or FSA (Flexible Spending Accounts) cards to pay for your visits.

New patients can have the benefit of being in front of their doctor for up to 90 minutes to get to the root cause. Follow-up visits generally last from 15 -60 minutes depending on the patient’s needs. Particular therapies length depends on the practitioner’s time needed.

Yes! You have access to your patient portal once you become a patient. Your patient portal will give you access to Tele-medicine video visit.

Yes, with over 30 years of experience and good service our testimonial on your website speaks volumes.

• We are the first and oldest existing Naturopathic practice in the Bay area in California.
• With unique services offered all in one location.
• With many Naturopathic doctors and other practitioners.
• We have Doctor(s) that have unique focuses in areas like Alternative cancer care, Atenative Pediatrics, Hormone therapies Detox and Ozone therapies.

Fee free to call out office for more information or to make an appointment at (650)-961-1660